Learn the skills of great chalet hosting to help you make the most of your season.
Ever wondered why it's called Chalet Hosting? You know the job involves cooking and cleaning, but where does 'hosting' come into it and how important is it after all?
Our Fresh Tracks Level 2 course will take you step by step through the requirements of the role so you can learn about the wide range of hosting skills you need to be a great chalet host. The course identifies when and where your hosting skills are required and enables you to expand your knowledge and awareness on the importance of hosting.
Understanding these skills will give you a better chance of landing a chalet host job and, by learning how to implement them, you will be able to deliver outstanding customer service for your guests. The course will also show you how, by recognising and delivering excellent hosting skills, you will also benefit by being able to make the most of your season. It's a win, win!
Why you should listen to us.
Despite the obvious title, many people underestimate the hosting element of chalet hosting. We certainly did!
We continue to work as chalet hosts ourselves, but it took us many years to realise that the reason we get rave reviews from our guests is because we put in the time and effort to being good hosts. This means we care about what our guests think and want them to have the best possible ski holiday they can have.
We discovered that happy guests lead to happy hosts. The more effort we put into hosting our guests the more rewarding we find the work and the easier it becomes. This also means, away from the job, we can continue to make the most of our time in the mountains.
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Through Fresh Tracks our ethos is on helping students develop confidence in their hosting skills to be able to carry out the job to the highest possible standards and in the most efficient ways. This approach has ensured many more happy hosts who have gone on to succeed in finding a chalet host job and have amazing seasons.
This course will provide you with:-
An explanation of the role of a chalet host including what to expect on a a typical day, a changeover day and on your day off.
Detailed information on the chalet meals that are offered and your role in preparing and serving them.
Comprehensive advice on the importance of guest interactions and practical guidance on how to create the right chalet atmosphere.
Awareness of the administrative tasks that come with doing the job, with particular emphasis on shopping and budgeting.
Constructive advice on how to make the most of your season.
Hello From Us
Course Instructions
Chapter Introduction
Tell Us What You Know
The Chalet Host Role
A Typical Day
Changeover Day
Day Off
Christmas Day
Worksheet #1
Chalet Host Role Quiz
Chapter Introduction
Tell Us What You Know
Breakfast
Breakfast Checklist
Afternoon Tea
Afternoon Tea Checklist
All Things Cake
When Cakes Go Bad
Canapes
Dinner
Dinner Checklist
Wine and Drinks
Worksheet #2
Chalet Meals Quiz
Chapter Introduction
Tell Us What You Know
Welcoming Guests
10/5 Rule
Welcome Speeches
Ambiance
Chalet Layouts
Challenging Situations
Seasonaire Song
Departure Speeches
Worksheet #3
Guest Experience Quiz
Chapter Introduction
Tell Us What You Know
Information Communication
Shopping Part 1
Budgets Explained
Shopping Part 2
Shopping and Budgeting - Part 3
Worksheet #4
Admin Quiz
Chapter Introduction
Tell Us What You Know
What to Pack
Insurance and Healthcare
Visiting the Doctor
Making the Most of Your Season
Extra Advice
Worksheet #5
Mindset and Attitude
Worksheet #6
Your Season Quiz
Course Manual
Nearly Done!
Final Test
Congratulations
How Did We Do?
Got a question? See if we have answered it below.
The course is aimed at anyone who is interested in finding out about the hosting responsibilities of being a chalet host. Regardless of whether you’re looking to take a GAP year or change your career path, the course will suit you.
The course is made up of several chapters, each with a selection of individual lessons. Overall, we anticipate the course will take you approximately 3-4 hours to complete. You can start and stop the course as often as you like and come back where you left off. The course also includes worksheets and handouts for you to read and complete in your own time.
New ways of learning are increasingly recognised as effective means of teaching. Completing this online course is an excellent way in which to learn about the key hosting skills you need to be a chalet host. The online course allows you to learn at home, at your own pace, and all at a more affordable price tag.
Yes. Being a good chalet is so much more than being able to cook and clean. There are many skills that come under the heading of hosting, and in this course we break it down so you can understand these key elements. These skills will put you ahead in any application as well as ensure your guests are happy and that you get to make the most of your season. Surely that's got to be worth it!
Yes. You do not need to sign up for, or book onto, any other courses run by Fresh Tracks Chalet Hosting and Cookery School. We would however recommend that you check out our other courses that are available which give you more practical experience, knowledge and confidence in carrying out the other essential aspects of the chalet host role.
If you are struggling with accessing any the material, first try refreshing your web browser. If this doesn't work, then please get in touch with us on 07497368663 or email [email protected] and we will do our best to help.